COVID-19 Latest Update:
Performances Suspended Through 17 January, 2021
The producers of Harry Potter and the Cursed Child have a continuing commitment to the safety and peace of mind of all its audiences, cast and company, and theatre staff.
In line with current government advice to prevent the spread of COVID-19, performances of Harry Potter and the Cursed Child at Melbourne’s Princess Theatre will be suspended for a further nine weeks.
Performances from Wednesday 4 November, 2020 to Sunday 17 January, 2021 will be postponed and rescheduled. Ticket holders will be automatically moved to an alternative date from Wednesday 12 May, 2021 onwards, with the same seating allocation they originally booked.
Affected customers will be contacted directly with details of their rescheduled date. Provisions will be made for interstate and international customers impacted by continuing travel restrictions as well as those unable to attend their rescheduled performance.
The producers are closely following the guidance of the Australian Federal and Victorian Governments, and will continue to assess the rolling suspension of performances based on the most up-to-date advice.
The latest information regarding ticketing policy and performances is regularly updated on the play’s official social media channels and website, www.harrypottertheplay.com/au.
“We have decided to postpone these nine weeks of performances in the sincere hope that by mid-January we can be sure that a visit to the Princess Theatre will be COVID safe for our crew, our front-of-house staff, our wonderful company of actors and of course you, our audience.
Many of you have been asked more than once to reschedule and I thank you for being so patient. We are absolutely committed to staying the course and I look forward to welcoming you into the wonderful, magical world of Harry Potter and The Cursed Child in the not-too-distant future”
– Australian Executive Producer, Michael Cassel
Information for Rescheduled Ticket Holders
Customers with tickets from Wednesday April 15, 2020 to Sunday 17 January, 2021 will be contacted to confirm they have been automatically rescheduled into new dates as per the below table.
Tickets will be valid for this new date with the same seating allocation currently booked.
For now, there is no need to contact us. However, if you would like to enquire about alternative date availability please contact us by submitting a request here prior to Monday, 19 October.
Please understand that given the extraordinary circumstances, Ticketmaster Fan Support teams are incredibly busy at the moment, and substantial delays in correspondence are to be anticipated. Recent staff safety measures have been introduced which has resulted in the temporary closure of the Ticketmaster Call Centre, as such they will no longer be able to take your call at present. Rest assured your query will be dealt with.