COVID-19 Latest  Update:

Performances Suspended Through 13 September, 2020

 

The producers of Harry Potter and the Cursed Child have a continuing commitment to the safety and peace of mind of all its audiences, cast and company, and theatre staff.

 

In line with current government advice to prevent the spread of COVID-19, performances of Harry Potter and the Cursed Child at Melbourne’s Princess Theatre will be suspended for a further five weeks

 

Performances from Wednesday 12 August to Sunday 13 September 2020 will be postponed and rescheduled. Ticket holders will be automatically moved to an alternative date from Wednesday 17 February 2021 onwards, with the same seating allocation they originally booked.

 

Affected customers will be contacted directly with details of their rescheduled date. Provisions will be made for interstate and international customers impacted by continuing travel restrictions as well as those unable to attend their rescheduled performance.

 

The producers are closely following the guidance of the Australian Federal and Victorian Governments, and will continue to assess the rolling suspension of performances based on the most up-to-date advice.

 

The latest information regarding ticketing policy and performances is regularly updated on the play’s official social media channels and website, www.harrypottertheplay.com/au/.

 

“We continue to be both humbled and heartened by the ongoing support of our audiences as we postpone performances due to COVID-19. I know I speak for the entire cast, crew and creative team when I say that we can’t wait to return to our home at the Princess Theatre. We continue to work with all stakeholders in navigating a path for our return and look forward to sharing the magic of Harry Potter and the Cursed Child as soon as we are able.”

– Australian Executive Producer Michael Cassel

 

 

Information for Rescheduled Ticket Holders

 

 

Customers with tickets from Wednesday April 15 to Sunday 13 September will be contacted to confirm they have been automatically rescheduled into new dates as per the below table.
Tickets will be valid for this new date with the same seating allocation currently booked.

 

For now, there is no need to contact us. However, if you would like to enquire about alternative date availability please contact us by submitting a request here prior to Monday, 10 August.

 

Please understand that given the extraordinary circumstances, Ticketmaster Fan Support teams are incredibly busy at the moment, and substantial delays in correspondence are to be anticipated. Recent staff safety measures have been introduced which has resulted in the temporary closure of the Ticketmaster Call Centre, as such they will no longer be able to take your call at present. Rest assured your query will be dealt with.

 

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