ARRIVE ONE HOUR BEFORE THE START TIME. LATECOMERS NOT ADMITTED UNTIL INTERMISSION.
Please arrive one hour before the start time of each performance in order to ensure that you are seated in good time; there are bars with refreshments to enjoy and opportunities to purchase official merchandise before the show.
- If you are collecting tickets from the Box Office, the card holder must be present with the payment card used for the booking and a government issued photo ID.
- If you have been presented tickets as a gift or no longer have the payment card used for the booking, you will need to contact Ticketmaster in advance of your trip.
- If you have requested mobile entry, these tickets will be available via your Ticketmaster account 72 hours prior to the date of the performance. If you have not received your mobile entry tickets by 72 hours prior to the date of your performance, please contact Ticketmaster. Click here for details.
- You can also click here to sign up to our Newsletter, which will provide you with exclusive news, features, and interviews in the build up to your trip and beyond.
IMPORTANT SECURITY INFORMATION
ARRIVE ONE HOUR BEFORE THE START TIME.
Full security checks will be taking place at the Lyric Theatre. Once you have your tickets, please join the queue located on 43rd Street.
No suitcases or large bags will be allowed into the theatre building and there will be no storage space immediately outside. Please make arrangements to leave suitcases and large bags elsewhere.
All admissible bags will be searched upon each entry to the theatre. Any dangerous items (including weapons), or professional photography, video or audio recording equipment will not be allowed into the building. This is a condition of entry.
Please note that you will be checked prior to admittance for both Parts One and Two, and if you leave the theatre at any point you will be checked again prior to re-admittance.
Please be aware that the show will begin promptly at the performance start time shown on your ticket. It is advisable to be in your seat 15 minutes prior to the start time, as the play will start at the designated time. LATECOMERS NOT ADMITTED UNTIL INTERMISSION.
The running time of Part One is 2 hours and 40 minutes and Part Two is 2 hours and 35 minutes (incl. one 20 min. intermission per Part).
Please note that some cast members may differ between Parts if you have not booked consecutive performances of Part One and Part Two within the same week. Please also note that the appearance of any particular cast member cannot be guaranteed in the unforeseen event of illness or other circumstances beyond our control.
BARS AND SNACK SHOP
Lyric Bars and Snack Shop open one hour prior to show time. You can skip the lines by downloading Ordertorium (iTunes / Google Play) and have your items brought to your seat.
PHOTOGRAPHY AND RECORDING EQUIPMENT
The use of photography and recording equipment of any kind is prohibited. Unauthorized recordings will be confiscated and deleted.