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Purchasing Tickets

  • When will tickets go on sale?

    The first release of tickets went on sale via TICKETMASTER VERIFIED FAN® on October 18. All tickets for this initial release have now been sold.

    There will be plenty more opportunities to purchase tickets before previews. Details of further ticket releases will be announced via the official Harry Potter and the Cursed Child website, social media channels and the official newsletter.

    Information on the next release of tickets and on-sale will be announced in the coming weeks. Sign up here and we’ll be in touch soon!

  • How do I purchase tickets?

    The first release of tickets went on sale via TICKETMASTER VERIFIED FAN® on October 18. All tickets for this initial release have now been sold.

    There will be plenty more opportunities to purchase tickets before previews. Details of further ticket releases will be announced via the official Harry Potter and the Cursed Child website, social media channels and the official newsletter.

    Information on the next release of tickets and on-sale will be announced in the coming weeks. Sign up here and we’ll be in touch soon!

  • How much do tickets cost?

    For the first release of tickets, for every performance of Harry Potter and the Cursed Child, there will be 300 seats priced at $40 or less per part, and 150 of these seats will be priced at $20 per part. 

    Current pricing for performances beginning April 25, 2018: $20, $40, $80, $130, $165 and $199 per part. 

    Current pricing during previews (March 16 to April 21, 2018): $20, $40, $70, $120, $155 and $189 per part. 

    Premium tickets are also available for all performances. Standard Ticketmaster service fees apply. 

  • How many tickets can I purchase in one transaction?

    You may purchase tickets for up to six guests per transaction – either to see Parts One and Two together on the same day or consecutive evenings, both Parts One and Part Two separately for non-consecutive performances, or to see Part One or Part Two only.

  • Can I buy my tickets from somewhere other than the official ticketing partner?

    Please protect yourselves from buying counterfeit tickets. Ticketmaster is currently the only official ticketing partner for the Broadway production of Harry Potter and the Cursed Child. If considering purchasing tickets advertised for sale on any other site, please know that they may not be legitimate and admission to the theatre with such tickets may not be guaranteed. Resale tickets are not eligible for refunds.

  • Can I buy tickets for each part separately?

    If seeing both Parts over consecutive performances does not work for you, you can choose to book both Parts separately and see Part One on a Wednesday matinee or Thursday evening and book Part Two on an alternative Wednesday evening or Friday evening at a later date. All subject to availability.

    Alternatively, during the purchase process you will have the option to purchase just one part on Wednesday, Thursday or Friday performances if you wish to, subject to availability.

  • Can I buy tickets for just one part?

    Yes, during the purchase process you will have the option to purchase for just one Part on Wednesday, Thursday or Friday performances if you wish to, subject to availability.

    We do recommend that you try to see both parts consecutively, as Part One will only be half the story, so the experience would be incomplete without seeing how the story ends. Likewise, if you only see Part Two you may find it hard to follow the story.

  • What is The Friday Forty?

    Beginning in previews, every Friday at 1PM ET, the production will release 40 tickets for some of the very best seats in the theatre at $40 ($20 per part) for every performance for the following week. These tickets are known as ‘The Friday Forty’ and will only be available via the official website.

    More information regarding ‘The Friday Forty’ will be announced at a later date.

    Sign up here for future updates and news.

     

  • What happens if I’m unable to purchase tickets?

    If you were unsuccessful in securing tickets in the first release, there will be many more opportunities to purchase tickets before previews. Details of further ticket releases will be announced via the official Harry Potter and the Cursed Child website, social media channels and the official newsletter.

    Sign up here for future updates and news.

    Please note that signing up to our mailing list does not register you for Ticket Access. 

  • When will I receive my tickets?

    Mobile and Will Call tickets will be available within 72 hours of your performance date.

  • Where will my seat be?

    The Lyric Theatre is currently undergoing a full redesign, therefore, all previous seat maps for the Lyric theatre are inaccurate. If you booked tickets and received a confirmation email, your seats are reserved based on the new seat map here.

  • What payment methods are accepted?

    Our official ticketing partner, Ticketmaster, accepts the following methods of payment: Visa, MasterCard, American Express, and Diner’s Club.

  • I don’t have my tickets confirmation email. What should I do?

    Please contact Ticketmaster here.

  • What happens if I need to return or cancel my tickets?

    If you would like to return a ticket, please contact Ticketmaster here.

    All tickets purchased over 28 days prior to a performance can be returned for a refund any time up to 14 days prior to the performance time.

    Refunds may not be guaranteed for tickets purchased within 28 days of a performance. However, please do contact Ticketmaster if circumstances mean you are unable to attend and they will endeavor to assist you. All returns are at the discretion of the box office.

Seeing Both Parts

  • What is the running time of the play?

    Part One, 2 hours and 40 minutes (incl. 20 min. intermission)

    Part Two, 2 hours and 35 minutes (incl. 20 min. intermission)

  • Why is it in two parts?

    This new play presents the eighth story in the Harry Potter series. Because of the epic nature of the story, it could not fit into the performance time of a traditional single play, and consequently will be told in two parts.

  • Do I have to see both parts?

    Part One will only be half the story, so the experience would be incomplete without seeing how the story ends. Likewise, if you only see Part Two, you may find it hard to follow the story.

    We do recommend that you try to see both parts consecutively, but if seeing both Parts over consecutive performances does not work for you, you can choose to see Part One on a Wednesday matinee or Thursday evening and book Part Two on an alternative Wednesday evening or Friday evening at a later date.

    Alternatively, during the purchase process you will have the option to purchase for just one part on Wednesday, Thursday or Friday performances if you wish to, subject to availability.

  • Why can’t I see Part One on a Saturday or Sunday matinee and Part Two on another night?

    We want to make sure that audiences have the best possible chance of seeing the play in one day. If we sold the Saturday and Sunday performances separately, then there would be no way of guaranteeing that audiences who see a matinee of Part One could also see Part Two on the same day.

  • Can I see Part Two without having seen Part One?

    You can, subject to ticket availability. However, we recommend that you see Part One first, as it would be difficult to understand Part Two without seeing Part One. It would be like beginning one of the books in the middle!

Other Questions

  • What are the performance times?

    Please note that the preview performance dates and times differ slightly from the regular schedule. Click here to download the preview schedule.

    Regular performance schedule from April 25: 

    • WEDNESDAY

    • PART ONE
      2pm
    • PART TWO
      7:30pm
    • THURSDAY

    • PART ONE
      7:30pm
    • FRIDAY

    • PART TWO
      7:30pm
    • SATURDAY

    • PART ONE
      2pm
    • PART TWO
      7:30pm
    • SUNDAY

    • PART ONE
      2pm
    • PART TWO
      7:30pm

     

  • What is the current booking period?

    The first release of tickets is for performances from March 16, 2018 to November 18, 2018.

  • What is a Preview performance?

    A preview performance takes place before the show has officially opened. During preview performances, the production may go through small changes as the creative team and cast continue to rehearse between performances.

  • What is the age suitability?

    The show is suitable for ages 10 and up. All persons entering the theatre, regardless of age, must have a ticket. Children under 4 are not permitted in the theatre.

    Please note that patrons under the age of 15 should be accompanied by an adult.

  • Will the cast always be the same?

    The appearance of any particular cast member cannot be guaranteed in the unforeseen event of illness, contractual leave or other circumstances beyond our control.

    Please note, some cast members may differ between parts if you have not booked consecutive performances of Part One and Part Two within the same week.

  • Where else in the world is the play being performed?

    The play is currently running at the Palace Theatre in London. For more information, please click here.

    The play will also open on Melbourne, Australia in Spring 2019. For more information, please click here.

  • Are there animals in the production?

    During the performance, you will see some birds in cages, but please note, these birds are not real – just very realistic pieces from our brilliant props department! There are no real birds featured in the production.

  • What happens if a performance is cancelled?

    If, for reasons beyond our control, a performance is cancelled, ticket holders will be offered alternative performances (subject always to availability) up to the seat value on the ticket or a refund of the price paid for the seat element. The production will not be liable for any additional expenses incurred by customers in the event of a cancelled performance.

  • Is Lyric Theatre accessible?

    Wheelchair access is available at our 42nd Street and 43rd Street entrances. There are designated ADA locations in the Orchestra and Dress Circle levels, with elevator access available to both. There is no elevator access to the Balcony level. Accessible restrooms are located in the Dress Circle lobby.

    The theatre is equipped with an infrared listening device system.

  • Are there any planned performances for patrons with special access needs?

    Currently scheduled accessible performances:

    Saturday, August 11, 2018 – captioned

    Saturday, August 25, 2018 – audio described

    Patrons wishing to attend these accessible performances should join TDF’s Accessibility Program, which can be done online at www.tdf.org/tap. Once you’ve joined, you’ll be notified of all performances relevant to the services you require, including performances for Harry Potter and the Cursed Child, which will be put on sale at a later date.

    Future accessible performances will also be announced at a later date.

  • I have physical access needs, who do I talk to about where I sit?

    There will be an option to select accessible seating during the ticket purchasing process.  If you purchase accessible seats, the Lyric Theatre Team will call you following your purchase to discuss the details of your visit. 

  • Are there packages available?

    Not at this time. 

  • Are there discounts available for groups and schools?

    Discounts for groups and schools are not currently available.

  • I would like to produce/perform in my own production or reading of the play, who should I speak to?

    Harry Potter and the Cursed Child may not be performed in whole or in part and no use may be made of it whatsoever except under express license from the rights holders of the work, J.K. Rowling and Harry Potter Theatrical Productions Limited. Please email enquiries@hptheatricalproductions.com with any questions.

  • How can I find out more?

    To stay up to date with the latest information, sign up to our mailing list here.

    Or, please direct questions to our official twitter handle @HPPlayNYC.

    For Ticketmaster help, please contact Ticketmaster here.