Questions

Purchasing Tickets

  • When will tickets go on sale?

    Tickets go on sale on Thursday, October 12 at 11AM EDT via Ticketmaster Verified Fan®, only to those with an access code.

    Register with Ticketmaster Verified Fan® for the first opportunity to get access to purchase tickets.

    Registration will open on Sunday, October 1 at 10AM EDT and close on Thursday, October 5 at 10PM EDT.

    Due to anticipated high demand, registering does not guarantee you will receive an access code or have the ability to purchase tickets. The selection process will be randomized to ensure access to tickets is as fair as possible and to protect our customers from bots and ticket scalpers.

    If you are unsuccessful in securing tickets in this first release, please note that more tickets will become available with regular ticket releases. Details will be announced via the official website, social media channels and the official newsletter. There will also be opportunities to purchase late-release tickets, including via The Friday Forty.

    Sign up here for future updates and news.

    Please note that signing up to our mailing list does not register you for Verified Access. Verified Access registration is only through Ticketmaster Verified Fan® which opens on October 1 at 10AM EDT. 

    Ticket prices will be announced at a later date.

  • How do I purchase tickets?

    Tickets go on sale on Thursday, October 12 at 11AM EDT via Ticketmaster Verified Fan®, only to those with an access code.

    Register with Ticketmaster Verified Fan® for the first opportunity to purchase tickets.

    Registration will open on Sunday, October 1 at 10AM EDT and close on Thursday, October 5 at 10PM EDT.

    Due to limited availability, registering does not guarantee you will receive an access code or have the ability to purchase tickets. The selection process will be randomized to ensure access to tickets is as fair as possible and to protect our customers from bots and ticket scalpers.

    If you are unsuccessful in securing tickets in this first release, please note that more tickets will become available with regular ticket releases. Details will be announced via the official website, social media channels and the official newsletter. There will also be opportunities to purchase late-release tickets, including via The Friday Forty.

    Sign up here for future updates and news.

    Please note that signing up to our mailing list does not register you for Verified Access. Verified Access registration is only through Ticketmaster Verified Fan® which opens on October 1 at 10AM EDT. 

  • Can I buy tickets for each part separately?

    If seeing both Parts over consecutive performances does not work for you, you can choose to book both Parts separately and see Part One on a Wednesday matinee or Thursday evening and book Part Two on an alternative Wednesday evening or Friday evening at a later date.

    Alternatively, during the purchase process you will have the option to purchase for just one part on Wednesday, Thursday or Friday performances if you wish to, subject to availability.

    Please note that Ticketmaster Verified Fan® Access codes are valid for one-time use only, and so if you receive Verified Access and only book one part, you will not be able to re-enter and book another part on the same access code.

  • Why do I have to register to purchase tickets?

    The Ticketmaster Verified Fan® system is a process put in place to protect genuine ticket buyers from bots and scalpers. It allows us to make the purchase process as fair as possible.

  • How many tickets can I purchase in one transaction?

    You may purchase tickets for up to six guests per transaction – either to see both Part One and Part Two together or to see Part One and Part Two separately.

    Please note Ticketmaster Verified Fan® Access Codes are valid for a one-time use only.

  • What is Ticketmaster Verified Fan®?

    Ticketmaster Verified Fan® is a process put in place to protect genuine ticket buyers from bots and ticket scalpers. 

    Ticket buyers register ahead of time and those who are verified and randomly selected receive a code that unlocks access for the opportunity to purchase tickets.

  • What happens if I don’t get randomly selected to receive an access code?

    If you are unsuccessful in securing tickets in this first release, there will be further opportunities to purchase tickets in the future on a regular basis. Details of further ticket releases will be announced via the official website, social media channels and the official newsletter. There will also be opportunities to purchase late-release tickets, including the weekly release of The Friday Forty.

  • Can I buy my tickets from somewhere other than the official ticketing partner?

    Ticketmaster is currently the only official ticketing partner for the Broadway production of Harry Potter and the Cursed Child. Tickets advertised for sale on any other site may not be legitimate and admission to the theatre with such tickets may not be guaranteed.

  • What is The Friday Forty?

    Beginning in previews, every Friday at 1PM EST, we will release 40 tickets for every performance the following week, for some of the very best seats in the theatre, at an amazingly low price. These tickets are known as ‘The Friday Forty’ and will only be available via the official website.   

    More information regarding The Friday Forty will be announced at a later date. 

    Sign up here for future updates and news.

  • Can I buy tickets for just one part?

    Yes, during the purchase process you will have the option to purchase for just one Part on Wednesday, Thursday or Friday performances if you wish to, subject to availability.

    We do recommend that you try to see both parts consecutively, as Part One will only be half the story, so the experience would be incomplete without seeing how the story ends. Likewise, if you only see Part Two you may find it hard to follow the story.

Seeing Both Parts

  • Why is it in two parts?

    This new play presents the eighth story in the Harry Potter series. Because of the epic nature of the story, it could not fit into the performance time of a traditional single play, and consequently will be told in two parts.

  • How long is the play?

    Part One, 2 hours and 40 minutes (incl. 20 min. intermission)

    Part Two, 2 hours and 35 minutes (incl. 20 min. intermission)

  • Do I have to see both parts?

    Part One will only be half the story, so the experience would be incomplete without seeing how the story ends. Likewise, if you only see Part Two, you may find it hard to follow the story.

    We do recommend that you try to see both parts consecutively, but if seeing both Parts over consecutive performances does not work for you, you can choose to see Part One on a Wednesday matinee or Thursday evening and book Part Two on an alternative Wednesday evening or Friday evening  at a later date.

    Alternatively, during the purchase process you will have the option to purchase for just one part on Wednesday, Thursday or Friday performances if you wish to, subject to availability.

    Please note that Ticketmaster Verified Fan® Access codes are valid for one-time use only, and so if you receive Verified Access and only book one part, you will not be able to re-enter and book another part on the same access code.

  • Why can’t I see Part One on a Saturday or Sunday matinee and Part Two on another night?

    We want to make sure that audiences have the best possible chance of seeing the play in one day. If we sold the Saturday and Sunday performances separately, then there would be no way of guaranteeing that audiences who see a matinee of Part One could also see Part Two on the same day.

  • Can I see Part Two without having seen Part One?

    We recommend that you see Part One first, as it would be difficult to understand Part Two without seeing Part One. It would be like beginning one of the books in the middle!

Other Questions

  • What are the performance times?

    • WEDNESDAY

    • PART ONE
      2pm
    • PART TWO
      7:30pm
    • THURSDAY

    • PART ONE
      7:30pm
    • FRIDAY

    • PART TWO
      7:30pm
    • SATURDAY

    • PART ONE
      2pm
    • PART TWO
      7:30pm
    • SUNDAY

    • PART ONE
      2pm
    • PART TWO
      7:30pm

    Further details of how and when tickets can be purchased, along with detailed performance dates, schedule, pricing and information on access performances, will be released soon.

  • What is the age suitability?

    The show is suitable for ages 10 and up. All persons entering the theatre, regardless of age, must have a ticket. Children under 4 are not permitted in the theatre.

    Please note that patrons under the age of 15 should be accompanied by an adult.

  • Are there any planned performances for patrons with special access needs?

    Details of our access performances and how to purchase tickets for them will be confirmed in the coming months.

  • Will the cast always be the same?

    Please note, some cast members may differ between parts if you have not booked consecutive performances of Part One and Part Two within the same week.

    Please also note that the appearance of any particular cast member cannot be guaranteed in the unforeseen event of illness or other circumstances beyond our control.

  • Where else in the world is the play being performed?

    The play is currently running at the Palace Theatre in London.  For more information, please click here.

  • I would like to produce/perform in my own production or reading of the play, who should I speak to?

    Harry Potter and the Cursed Child may not be performed in whole or in part and no use may be made of it whatsoever except under express license from the rights holders of the work, J.K. Rowling and Harry Potter Theatrical Productions Limited. Please email enquiries@hptheatricalproductions.com with any questions.

  • Are there animals in the production?

    During the performance, you will see some birds in cages, but please note, these birds are not real – just very realistic pieces from our brilliant props department! There are no real birds featured in the production.

  • Is Lyric Theatre accessible?

    Wheelchair access is available at our 42nd Street and 43rd Street entrances. There are designated ADA locations in the Orchestra and Dress Circle levels, with elevator access available to both. There is no elevator access to the Balcony level. Accessible restrooms are located in the Dress Circle lobby. 

    The theatre is equipped with an infrared listening device system. 

  • How can I find out more?

    More information including detailed performance dates, schedule and pricing will be announced soon. To stay up to date with the latest information, sign up to our mailing list here.

    In the meantime, please direct questions to our official twitter handle @HPPlayNYC.